Health and Safety Policy for Moving In AM ONE LONDON LIMITED

Moving In AM ONE LONDON LIMITED is committed to maintaining the highest practicable standards of health, safety and welfare for employees, contractors, customers and members of the public affected by our removals and related services. This policy sets out our approach to managing health and safety risks associated with residential and commercial moves, packing, loading, transport, unloading and storage operations.

Policy Statement and Objectives

Our objective is to prevent injury, work-related ill health, damage to property and avoidable disruption to our clients. Health and safety considerations are integral to planning and delivering every move. We will provide safe systems of work, clear instructions, suitable equipment and competent personnel to carry out removal activities safely and efficiently.

Management at all levels is responsible for implementing this policy and for promoting a positive health and safety culture. All employees have a duty to work safely, follow company procedures and report hazards so that risks are controlled and continually reduced.

Legal Responsibilities and Standards

Moving In AM ONE LONDON LIMITED will comply with all applicable health and safety legislation and approved codes of practice relevant to our operations. We will keep our procedures under review to reflect changes in laws, recognised good practice and industry guidance specific to manual handling, transport, lifting operations and use of work equipment.

We will maintain appropriate records of training, risk assessments, equipment checks and incidents, and use these to identify trends and opportunities for improvement.

Risk Assessment and Safe Systems of Work

We carry out risk assessments for our activities, including surveys of properties where necessary, to identify potential hazards and determine suitable control measures. This includes consideration of access routes, stairways, lifts, parking and loading areas, traffic conditions, heavy or awkward items, fragile goods and any special client requirements.

Findings from risk assessments are translated into safe systems of work, which may include use of additional staff, mechanical aids, specific lifting techniques, restricted access zones, and time allowances for complex or high-risk tasks. These measures are communicated to our teams in clear, practical instructions before work begins.

Manual Handling and Lifting Operations

Manual handling is a core element of removal work and is a key focus of our health and safety arrangements. We will minimise manual handling risks by careful planning, use of appropriate equipment and training in safe lifting and carrying methods.

Wherever practicable, we use handling aids such as trolleys, dollies, lifting straps and ramps to reduce strain. Team members are trained to assess the weight, shape and stability of items, to work in pairs or as a team when needed, and to avoid hazardous lifting practices such as twisting while carrying loads or attempting to move items that are beyond their capability.

Vehicles, Driving and Road Safety

Our vehicles are maintained in a safe and roadworthy condition in line with legal and manufacturer requirements. Pre-use checks are carried out and any defects are reported immediately so that they can be rectified before the vehicle is used.

Drivers must hold the appropriate licence and follow company rules on safe driving, journey planning, loading and securing of goods. Loads are distributed evenly and secured using appropriate restraints and protective materials, ensuring that items cannot move or fall during transit. Drivers must comply with speed limits and other road regulations, and must not drive under the influence of alcohol, drugs or any substance that could impair their ability to drive.

Equipment, Tools and Personal Protective Equipment

We select and maintain equipment and tools that are suitable for removal work, including lifting aids, ramps, securing devices and protective materials. All such equipment is inspected regularly and removed from service if found to be defective or unsafe.

Where risks cannot be eliminated by other means, personal protective equipment is provided as appropriate to the task. This may include safety footwear, gloves, high-visibility clothing and other protective items. Employees are required to use this equipment correctly and report any damage or defects without delay.

Work at Height and Property Protection

When working on stairs, using ramps, or accessing vehicles and storage areas, we take steps to control the risks associated with work at height. This includes maintaining good housekeeping, using secure footing, and ensuring that access equipment is stable and appropriate for the task.

We also take care to protect customer property and premises by using covers, padding and other protective measures around doorways, floors and banisters, and by carefully planning the movement of large items to avoid collision and damage.

Information, Instruction, Training and Supervision

All employees receive health and safety induction training relevant to their role and the nature of our operations. Additional task-specific and refresher training is provided on topics such as manual handling, safe use of vehicles and equipment, hazard awareness and emergency procedures.

Supervisors and team leaders are responsible for ensuring that procedures are followed on site and that new or less experienced staff are appropriately supported. We provide clear verbal and written instructions where necessary to ensure that work is carried out safely and consistently.

Consultation, Communication and Responsibilities

We encourage open communication about health and safety. Employees are expected to raise concerns or suggestions for improvement with their manager or supervisor. Where appropriate, we will consult employees on proposed changes to working methods, equipment or procedures that may affect their health and safety.

Management is responsible for setting standards, providing resources and monitoring performance. Employees are responsible for working safely, cooperating with health and safety measures, using equipment correctly and not interfering with anything provided for their protection.

Incident Reporting and Emergency Arrangements

All accidents, near misses, dangerous occurrences and cases of work-related ill health must be reported promptly. Incidents will be investigated to establish root causes and to identify corrective and preventive actions. We aim to learn from every incident and share relevant findings across our teams.

Emergency procedures are in place for situations such as fire, vehicle incidents or personal injury. Staff are briefed on how to respond, including raising the alarm, contacting the emergency services, assisting with evacuation where safe to do so, and providing information to emergency responders.

Monitoring, Review and Continuous Improvement

We monitor our health and safety performance through site checks, feedback from staff and customers, review of training records and analysis of incident data. Findings are used to improve our procedures, training and resource allocation.

This policy is reviewed regularly, and whenever there are significant changes to our operations or legal requirements. Updated versions are communicated to employees to ensure that everyone understands their responsibilities and the standards expected when carrying out removal and related services on behalf of Moving In AM ONE LONDON LIMITED.